ARLIS CIT Remote Support Portal

Welcome to the ARLIS CIT Remote Support Console. If you were provided a Session Key, please use that to start your session below. Otherwise, please choose the category that best matches your issue from the dropdown menu, along with your name and a brief description of your issue, and the first available technician will be with you shortly.

The ARLIS IT Remote Support Portal is now closed. Our normal hours of operation are:

Monday: 0800-1700
Tuesday: 0800-1700
Wednesday: 0800-1700
Thursday: 0800-1700
Friday: 0800-1700

In the meantime, please feel free to open a ticket in ServiceNow (https://whd.arlis.umd.edu/esc) and we will get back to you as soon as we resume business.